Community Marketing Ambassadors
The CMA Field Dashboard app is a web based app used while on shift to track your door-knocking and sign placement activity, and to record your time in the field for your franchise owner or marketing manager.
This is an early-release app. If you encounter any bugs or errors, please report them to your local Tutor Doctor office so they can be logged and reviewed for future updates.
What Would You Like to Learn About?
Click on a button to be taken to the relevant section
Logging Into the App
Your app login credentials are provided by your local Tutor Doctor office.
If you have any questions please contact your franchise owner or CMA manager for support.
Starting Your Shift
After logging in, you will see the home screen with a “Start Shift” button.
To start your shift:
Only click the button to start your shift after you have arrived at the community where you will be conducting your CMA activities.
Tracking Activity During Your Shift
Each button records a geo-tagged result with a different colour coded dot on the map. Tap the appropriate button after each interaction.
Recording Sign Placements
Ending Your Shift
At the end of your shift you must end your shift in the app.
Simply closing the app will not submit your data.
View Shift History
The View My History feature lets you review your previous shifts and track your activity over time.
You can access View My History from:
The pre-shift screen before you start a shift
The post-shift summary after you end a shift
For each shift, you'll see:
You'll also see your lifetime activity totals across all shifts
CMAs FAQs
Where can I download the app?
The CMA Field Dashboard is currently a web-based app and is accessed through a web browser https://cmatracker.lovable.app/
At this time, there is no downloadable version of the app available. For the best experience, it's recommended that you keep the web app open in your browser during your shift or save the link to your phone's home screen for quick access.
What should I do if I encounter an issue or unusual behavior with the app?
If you encounter an issue while using the CMA Field Dashboard, try to capture screenshots and make note of any details that may help explain what happened. Report the issue to your franchise owner or manager so they can investigate and report it if necessary.
After reporting the issue, try closing your browser completely and logging back into the CMA Field Dashboard, as this may resolve the problem.
What if I don’t have good cell phone reception while I’m in the field?
Continue using the app as normal. Any photos or activity that cannot upload immediately due to poor cell phone reception will upload automatically once you have a stronger connection.
It is strongly recommended that you keep note of your shift start and end times in case they need to be validated or adjusted later.
I forgot to log out at the end of my shift. Can my time be changed?
Yes. If you forgot to end your shift, contact your local office and they can review and adjust your time if needed.
Please remember that simply closing the app does not end your shift or stop time tracking. You must properly end your shift in the app when your shift is complete.
Can I close my phone or darken my screen while using the app?
Yes. Once your shift has been started, you can lock your phone, darken your screen, or switch to other apps as needed. The CMA Field Dashboard will continue tracking your shift until you properly end your shift in the app.
What does My History show?
My History displays a record of all your shifts, including the date, start time, end time, and shift duration. It also shows your results for each shift, including doors knocked, doors answered, signs placed, and items flagged.
You'll also see your lifetime totals across all shifts, as well as an Auto-Ended badge for any shifts that were ended automatically by the system.
Where do I find My History?
You can access My History by tapping the View My History button on the pre-shift screen or from within your post-shift summary after ending a shift.
Why does My History only show some of my shifts?
To help the page load quickly, especially on older devices, My History displays 50 shifts at a time. To view older shifts, tap Load More to load additional records.
Can I edit my past shifts in My History?
No. My History is a read-only record of your shift activity and cannot be edited. It allows you to view your past shifts, results, lifetime totals, and any Auto-Ended badges, but no information can be changed from this screen.
Does opening My History slow down my shift?
No. My History only loads when you tap the View My History button, so it does not impact app performance during your shift. It also works offline using the most recently loaded data.